Waste carrier licence and compliance

Licensed, insured and accountable waste removal

MM Rubbish Clearance Ltd provides licensed and fully documented rubbish-removal and waste-clearance services for households, landlords, businesses, estate agents, property managers and other organisations across London.

Legal compliance is central to the way we operate. Collections are managed through a clear process covering quotation, collection, transportation, documentation and transfer to an authorised waste facility.

Our customers can verify our Environment Agency registration, receive a digital Waste Transfer Note and obtain an invoice or payment record for their collection.

Environment Agency waste carrier registration

MM Rubbish Clearance Ltd is registered with the Environment Agency as an upper-tier waste carrier and dealer.

Registered operator

MM Rubbish Clearance Ltd

Registration number

CBDU418527

Registration type

Carrier Dealer — Upper Tier

Our registration authorises us to carry waste as part of our business activities, subject to the applicable conditions and waste-management legislation. You can check registration CBDU418527 yourself on the Environment Agency public register.

Company registration

MM Rubbish Clearance Ltd is an active private limited company registered in England and Wales.

Legal name

MM Rubbish Clearance Ltd

Company number

12372377

Status

Active

Type

Private limited company

Incorporated

19 December 2019

Principal activity

Collection of non-hazardous waste (SIC 38110)

The full record is available through Companies House.

Our duty of care

Everyone who produces, imports, stores, transports, treats or disposes of controlled waste has a legal duty of care. It applies to MM Rubbish Clearance Ltd as the carrier, and to the household, landlord or business transferring waste to us.

Our procedures are designed to ensure that waste is:

• Accurately described before or during collection.
• Transferred only with the customer’s authority.
• Loaded and transported safely and securely.
• Protected against escape during transportation.
• Accompanied by appropriate documentation.
• Delivered only to an authorised waste-transfer, recycling, recovery or disposal facility.
• Managed in a way that helps prevent fly-tipping and unlawful disposal.

Customers must give us an honest description of the waste and disclose hazardous, restricted or unusual materials before collection.

Why you should use a registered waste carrier

The person producing waste must take reasonable steps to ensure it is transferred to an authorised person. Giving waste to an unregistered collector exposes the producer to legal and financial risk: if the waste is later fly-tipped, investigators may trace it back to the original household or business.

Before employing any rubbish-removal company, ask for:

• Its full business name.
• Its waste-carrier registration number.
• Confirmation of where the waste will be taken.
• A receipt or invoice.
• The Waste Transfer Note or other transfer documentation.

We publish our registration number openly so you can check our status before booking.

Digital waste transfer notes

MM Rubbish Clearance provides a digital Waste Transfer Note for completed collections. It records the transfer between you and MM Rubbish Clearance Ltd, and depending on the collection may include:

• Your name or business name.
• The collection address, date and time.
• A description of the waste and its approximate quantity.
• The way the waste was contained.
• The relevant waste classification code.
• Our company details and Environment Agency registration CBDU418527.
• The names or signatures of the parties involved.
• Confirmation that the waste hierarchy has been considered.

The document is normally issued through WhatsApp or another agreed electronic method once the collection is complete.

Invoices and payment records

A digital invoice, receipt or payment record is issued after collection, giving a clear record for homeowners and tenants, landlords and letting agents, property and block managers, offices and retail premises, construction and refurbishment clients, and business expense records.

Commercial customers should provide the correct legal name, billing address and email address when arranging a collection.

Authorised waste facilities

Waste collected by MM Rubbish Clearance Ltd is taken to authorised waste-transfer stations, recycling facilities or other sites permitted to receive the relevant materials. We use only permitted or exempt facilities.

Using authorised facilities allows waste to be weighed, recorded, separated and processed through lawful disposal and recovery routes. The facility used for a particular collection may depend on the type and quantity of waste, the collection location, the facility’s opening hours and permissions, the recycling routes available, and vehicle routing.

Recycling and responsible disposal

We aim to recycle or recover as much collected material as reasonably possible. Loads are taken to licensed facilities where suitable materials are separated for reuse, recycling or recovery, and we apply the waste hierarchy — prevention, reuse, recycling and recovery before final disposal — wherever suitable routes exist.

Actual outcomes depend on the materials in the load, whether recyclables are contaminated, the condition of reusable items, the processing options at the receiving facility, and applicable legal and safety restrictions.

Preventing fly-tipping

Fly-tipping damages local communities and the environment, and can expose the original waste producer to investigation or enforcement action. We work to prevent illegal disposal by maintaining an upper-tier registration, issuing Waste Transfer Notes, keeping records of completed collections, using authorised facilities, maintaining identifiable business and vehicle information, refusing collections that cannot be completed safely or lawfully, and investigating any concern raised about waste handling.

Avoid collectors who refuse to give their business details, cannot produce a waste-carrier registration, or will not explain how the waste will be disposed of.

Staff and operational standards

Our team follows working procedures designed to support safe, lawful and professional collection:

• Reviewing photographs and job details before collection.
• Confirming access, stairs, lifts and parking arrangements.
• Identifying heavy or restricted materials.
• Using appropriate manual-handling methods and loading vehicles safely.
• Securing waste for transportation.
• Keeping collection areas reasonably clean and avoiding unnecessary obstruction.
• Recording completed collections.
• Reporting accidents, spills or compliance concerns.

Please tell us about restricted access, fragile surfaces, unsafe structures or other known hazards before work begins.

Hazardous and restricted materials

Some materials cannot be included in an ordinary clearance. They may require specialist packaging, transportation, documentation or disposal. Examples include:

• Asbestos, or materials suspected of containing asbestos.
• Clinical, infectious or medical waste.
• Chemicals, solvents, fuels and oils.
• Certain paints and liquid products.
• Gas cylinders and pressurised containers.
• Explosives, ammunition and pyrotechnics.
• Radioactive materials.
• Contaminated soil or liquids.
• Industrial substances requiring specialist classification.

This list is not exhaustive. Disclose hazardous, restricted or unusual items when requesting a quotation. We may refuse any item that has not been declared or that cannot be carried safely and lawfully.

Electrical equipment and appliances

Electrical and electronic equipment may be subject to specialist waste requirements. We collect fridges and freezers, washing machines and tumble dryers, televisions and monitors, computers and office equipment, small household appliances and other electrical products, keeping them separate or routing them appropriately where required.

Please identify fridges, cooling appliances, batteries and fluorescent lamps when requesting a quotation, as these are regulated separately.

Upholstered seating

Domestic upholstered seating — sofas, sofa beds, armchairs, futons, beanbags, floor and sofa cushions, kitchen and dining chairs with upholstery, office chairs and stools — is treated as containing persistent organic pollutants (POPs) unless it can be shown otherwise.

Where seating is treated as POPs waste, it must be identified at the point of collection and kept separate from other waste throughout. It must not be mixed with general loads, landfilled or recycled, and must be sent for incineration at a facility permitted to receive it. We identify and separate these items as a matter of routine rather than case by case.

Please include clear photographs of any upholstered furniture when requesting a quote, so we can plan the collection and price it correctly.

Residential clearances

Our residential services include house and flat clearances, end-of-tenancy clearances, furniture and bulky-item removal, garage, loft and basement clearances, garden-waste removal, mattress and bed collection, fridge and appliance removal, and probate and bereavement clearances.

We can remove items from inside a property subject to safe and reasonable access. Tell us about stairs, lifts, parking restrictions, long carrying distances and dismantling requirements when requesting a quotation.

Commercial waste collections

MM Rubbish Clearance Ltd provides documented collections for offices, shops, landlords, estate agents, property managers and other commercial customers, covering office furniture, packaging and cardboard, fixtures and fittings, IT and electrical equipment, refurbishment waste, stock and storage waste, and general non-hazardous commercial waste.

Commercial customers must give an accurate description of their waste and identify any materials requiring special handling. Invoices and Waste Transfer Notes can be supplied for internal accounts, environmental records and duty-of-care documentation.

Builders’ and renovation waste

We collect suitable non-hazardous waste from building, refurbishment and renovation work: timber, rubble and masonry, bricks and concrete, flooring, kitchen and bathroom units, fixtures and fittings, plasterboard, packaging and mixed renovation waste.

Heavy materials, plasterboard and specialist construction waste must be declared in advance, and the quotation may depend on weight as well as volume. We may refuse materials that cannot be safely transported or accepted at an authorised facility.

Transparent quotations

Send photographs or a short video through WhatsApp, together with:

• The collection postcode.
• A description of the items and approximate quantity.
• Floor level, and details of stairs or lifts.
• Parking and access information.
• Any dismantling requirements.
• Information about heavy, hazardous or restricted materials.

Our quotation is based on the information provided. If the waste or access conditions are materially different when we arrive — additional items, heavier materials, restricted access — we will explain any proposed adjustment and agree it with you before doing the extra work.

Collection availability

MM Rubbish Clearance collects across North, East and Central London, with collections elsewhere in London depending on the job and the route. Enquiries can be submitted at any time.

Monday to Saturday

Enquiries 24 hours; collections by arrangement

Sunday

Limited availability by prior arrangement

Bank holidays

Contact us to confirm

Same-day

Selected routes, when capacity allows

Same-day or next-day service is subject to location, job size, access, vehicle capacity and the existing collection route.

Local and site requirements

Councils, housing estates, managing agents and commercial sites often set their own rules on parking, access, loading and working hours. When completing a collection we aim to:

• Follow lawful access and parking arrangements.
• Avoid unnecessary obstruction.
• Keep shared areas reasonably clean.
• Respect building-management instructions.
• Avoid leaving waste unattended in unauthorised places.
• Work with reasonable consideration for neighbours and other site users.

Customers are responsible for arranging any permits, access permission or parking authorisation they have agreed to provide.

Customer responsibilities

• Provide a truthful description of the waste.
• Disclose hazardous or restricted materials.
• Confirm that you own the items or have authority to remove them.
• Provide safe and reasonable access.
• Inform us about stairs, lifts and parking restrictions.
• Avoid adding undeclared items after a quotation has been agreed.
• Check our waste-carrier registration.
• Retain your Waste Transfer Note and invoice.
• Contact us promptly with any compliance concern.

We may refuse to remove items where ownership is disputed or authority for removal cannot be demonstrated.

Subcontractors and third parties

If a subcontractor or third-party carrier is used, we take reasonable steps to confirm that the business holds the registration, insurance and permissions appropriate to its role. Waste must not be transferred to an unauthorised person or taken to an unauthorised destination. Relevant details of another carrier or receiving facility may be recorded in the transfer documentation.

Records and data

To operate our service and demonstrate compliance, MM Rubbish Clearance Ltd may retain enquiries and quotations, customer contact information, collection addresses, photographs supplied for quotations, booking and route information, waste descriptions, Waste Transfer Notes, invoices, receipts and payment records, disposal or transfer records, and photographs showing completed work.

Records are handled in accordance with our privacy obligations and retained only for legitimate business, contractual, regulatory and legal purposes.

Ongoing compliance

Waste legislation and regulatory guidance change. We review our procedures and business information to maintain appropriate standards — monitoring our Environment Agency registration, maintaining insurance, using authorised facilities, issuing digital Waste Transfer Notes, keeping collection records, updating staff instructions, and reviewing accidents, complaints and compliance concerns.

Reporting a concern

If you have a question or concern about a collection, contact us with your name and contact details, the collection address and date, your invoice or booking reference, a description of the concern, and any relevant photographs or documents. We will review the information and respond as soon as reasonably possible.

Serious suspected fly-tipping or environmental offences can also be reported to the relevant local authority or to the Environment Agency.

Important information

Environment Agency registration authorises a business to carry waste within the scope of its registration. It does not represent an endorsement or recommendation by the Environment Agency.

Registration, insurance and company information can change. Customers who need current confirmation should check the relevant official register or contact us directly.

This page explains our general approach to waste licensing and compliance. It is not legal advice, and it does not remove the responsibilities placed on waste producers, carriers, brokers, dealers or receiving facilities under applicable law.